Privacy Policy

1. Introduction

Huit.AI ("Company," "we," "us," or "our") operates MAPEX Intelligence Services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (huit.ai) or use our services ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you register, purchase services, or contact us, we may collect:

• Name and email address
• Company name and professional title
• Billing and payment information (processed securely via Stripe)
• NMLS numbers submitted for analysis
• Communications you send to us

2.2 Information Collected Automatically

When you access the Service, we may automatically collect:

• IP address and device/browser information
• Usage data (pages viewed, features used, session duration)
• Cookies and similar tracking technologies
• Referral source and search terms

2.3 Information from Public Sources

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information (confirmations, invoices)
• Generate intelligence reports based on your requests
• Send service-related communications and updates
• Respond to your comments, questions, and customer service requests
• Monitor usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

5. Data Regarding Analyzed Professionals

MAPEX reports contain analysis of publicly available professional data about mortgage industry professionals. Regarding this data:

• All data is sourced exclusively from publicly accessible databases and records
• MAPEX does not access private databases, proprietary employer records, or FCRA-regulated sources
• Reports are not "consumer reports" as defined by the Fair Credit Reporting Act
• Reports are intended for informational and recruiting intelligence purposes only
• Individuals who appear in MAPEX analysis are not tracked, profiled, or monitored beyond the scope of a specific report request

If you are a mortgage professional and have questions about data appearing in a MAPEX report, please contact us at privacy@huit.ai.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption in transit (TLS/SSL) and at rest
• Secure payment processing through PCI-compliant providers (Stripe)
• Access controls and authentication requirements
• Regular security assessments and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies & Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Understand how the Service is used
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

8. Data Retention

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes described in this policy. Specifically:

• Account data: Retained while your account is active and for 12 months after deletion
• Transaction records: Retained for 7 years for legal and accounting compliance
• Report data: Cached reports retained per our Candidate Cache Database policies for operational efficiency
• Usage analytics: Aggregated and anonymized data may be retained indefinitely

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at privacy@huit.ai.

10. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. As noted above, we do not sell personal information.

11. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

Huit.AI — MAPEX Intelligence Services
Email: privacy@huit.ai
Support: support@huit.ai
Website: https://huit.ai

By using MAPEX Intelligence Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.